Telekom MyAccount registered a 77% increase in the number of installations

Telekom Romania registered a 77% increase in the number of installations of the MyAccount management application in the second quarter of this year, compared to Q1 2020.

This result was driven by the global trend of migration of customer interactions in the digital area, in the context of Covid-19, and by the implementation of new features in the MyAccount Telekom application.

Main Telekom MyAccount reuslts

  • the number of electronic payments doubled in the second quarter of 2020 yoy;
  • the number of active users increased 2.5 times;
  • the number of new accounts doubled compared to the same period last year.

The application enjoys the appreciation of users in Google Play and App Store. MyAccount Telekom has the highest rating (4.7 out of 5) among mobile applications of similar utilities providers.

More than 80% of them awarded 5-star reviews in the second quarter of this year.

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